What facilities are there for people with Special Needs, or who require medical attention?

If you have a medical emergency while at the park, speak to any Cast Member who will contact the necessary people immediately. If you just need medical attention, there is a permanently staffed First Aid Centre located adjacent to Plaza Gardens Restaurant in Central Plaza in front of the Castle (telephone +33 1 64 74 23 03). The building also houses the Baby Care Centre (telephone +33 1 64 74 26 00).

Mark Harris (mark.harris@ons.gov.uk) had need of their services on a recent visit, and is highly complimentary of the service he received: "We visited with some friends who have a 20 month old girl who was ill on the first day we were in the park. We discovered later that she had conjunctivitis and a viral infection. The reason I mention this is the manner in which she was dealt with by the Cast Members. During the first day she was taken to the Baby Care Centre three times and given antibiotics. On the fourth visit the nurse was not happy with her progress and wanted her to see a doctor. A qualified cast member drove the family to a local medical centre where she was treated and given a number of medicines to take away. They were then all returned to the park, all within the space of 30 minutes. I thought it worth mentioning as the service was so excellent and as a reminder that if you are a non-French European it is vital that you complete your reciprocal healthcare form (E111 in the UK)."

Facilities for guests with Special Needs

Visitors with disabilities or special needs can get priority access to attractions, special rates, special parking facilities and wheelchair access to most attractions and restaurants. Also, recorded guided tours are available on cassette for the visually impaired. You can obtain a copy of the Guest Special Services Guide at City Hall, or in advance by calling your local Disneyland Paris Direct office.

Wheelchair and stroller rentals are available at Town Square Terrace (a deposit is required). There is also a free facility for wheelchair users to collect any purchases made within the park from this location at the end of the day.

Disabled guests may remain in their wheelchairs throughout the following attractions:

Fantasyland: La Galerie de la Belle au Bois Dormant, La Tanière du Dragon, Le Théâtre du Château, Fantasy Festival Stage, Alice's Curious Labyrinth

Frontierland: Thunder Mesa Riverboat Landing, Rustler Roundup Shootin' Gallery, Critter Corral, The Chaparral Stage

Adventureland: Adventure Isle, Le Passage Enchanté d'Aladdin

Discoveryland: Le Visionarium, CinéMagique, Les Mystères du Nautilus, Videopolis

The following attractions can accommodate disabled guests who are able to leave their wheelchairs without assistance:

Fantasyland: Blanche-Neige et les Sept Nains, Les Voyages de Pinocchio, Peter Pan's Flight

Frontierland: Phantom Manor, Big Thunder Mountain

Adventureland: Indiana Jones et le Temple du Péril, Pirates of the Caribbean

Discoveryland: Star Tours, Space Mountain

Disabled guests will require assistance from a member of their own party to leave their wheelchair and climb up and down stairs on these attractions (please note that, for safety reasons, Disneyland Paris Cast Members are not permitted to lift disabled guests in and out of wheelchairs):

Main Street USA: Disneyland Railroad (also applies to all other Railroad boarding locations)

Fantasyland: Le Carrousel de Lancelot, Dumbo the Flying Elephant, Mad Hatter's Tea Cups, Casey Jr. - le Petit Train du Cirque, It's a Small World, Les Pirouettes du Vieux Moulin, Le Pays des Contes de Fées

Discoveryland: Orbitron, Autopia

Note: It has been observed by some recent visitors that a number of the pathways around the park are not currently in a very good state of repair. This might cause inconvenience to some wheelchair-bound guests, especially those without powered chairs.

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